Fulfill its conclusion
It should be noted that an amicable settlement is an irrevocable document if it is signed by the parties concerned. It is therefore important to fill it carefully and especially not to sign it if you dispute its content.
6 rules must be respected:
1. First of all, fill in this report on the scene of the accident.
2. Please answer all questions.
3. Indicate the number of boxes filled by each driver concerned.
4. Do not modify your copy once the sheets are separated or be careful and make sure the other driver does the same.
5. Sign with the other driver at the scene of the accident.
6. In case of disagreement on one or more points, indicate it unambiguously before signing because otherwise it will be too late.
Procedures in case of attempted theft
If you have a specific "Flight" warranty, you should be covered under the "Flight Attempt". You must however prove that it is indeed an attempt (damaged locks, deteriorated anti-theft, ...).
Make a declaration to the competent authorities and send your declaration within 24 hours by registered letter with acknowledgment of receipt to your insurer.
Steps in case of vehicle theft
First check that you have specifically purchased a Volvo car insurance coverage. You must then make a declaration (complaint) to the police station or gendarmerie within 24 or 48 hours according to the contracts and send it by registered mail to your insurance company.
You must also explain the specific circumstances.
Your insurer will then put together a dossier and ask you for this document (purchase invoices, certificate of non-pledge, possible proof of alarm if this was foreseen at the time of subscription of the contract of car insurance).
The procedure for compensation in case of theft
There are three possible scenarios:
1. Your vehicle is recovered within a month of theft: your vehicle will be returned to you and the insurer will compensate you for any damage that may require repairs and any costs incurred to recover the vehicle.
He / she will ask for proofs (maintenance invoices, sales certificate, etc.) and may deduct a deductible if it is provided for in the contract of automobile insurance. You must give the insurer the keys and papers (registration card, certificate of situation)
2. Your vehicle is not found after one month: the insurer must then proceed to your compensation.
3. Your vehicle is recovered when you have received the compensation: you will then have the choice: either you make the compensation paid deduction of any deductible and you recover the vehicle, or you keep the indemnity and the indemnity, Insurer keeps the vehicle.
What should I do if I am stolen?
Read specifically the general terms and conditions of your car insurance policy. Indeed, we can distinguish 3 main categories of object:
1. Tires: check that your contract provides a specific guarantee - many contracts exclude them,
2. Objects inside the vehicle: also check that they are covered under your contract - know that in any case, the amount insured will be limited and sometimes charged a deductible ...
If you often carry sensitive items, check your car insurance policy for a specific warranty.
3. Car radio and optional accessories: generally, they are very poorly covered by insurers, enter a contract providing a minimum guarantee in this matter.
Some companies cover them, however, when it comes to the manufacturer's original accessories and under certain conditions.
If you are covered, report the loss to your insurer in accordance with the procedure for theft of the vehicle.
Procedures in the event of accidents in France
If there are wounded, first alert the rescue team and the gendarmerie. It is mandatory.
When completing the amicable statement, report the fact that there are bodily injuries.
In all cases, complete a report and send it to your insurer within 5 days of the date of the accident.
To complete the observation, refer to the question "how to fill in a report?"
Procedures in case of accidents abroad
If you are a victim of a road accident abroad, in general, local legislation applies to determine liability and damages, but it is French law that will intervene if no foreigner has played A role in the accident.
You must report the accident within five days to your insurer (except major impossibility) by registered letter A / R specifying the place, date and circumstances.
A list of countries with a central office to speed up redress procedures can be found on your green card.
Do not hesitate to ask your insurer if your contract will take effect in the country in which you wish to go.
If you have an "assistance" option in your car insurance contract, call your emergency number to set up the action plan.
Keep all the proofs of expenses incurred: repair invoices, medical certificates, care sheets ...
There is sometimes a limitation of liability: that is to say that the person in charge or his insurer must compensate the victim of the accident only up to an amount fixed by the local law.
As the time taken to submit a complaint may differ from one country to another, it is advisable to consult the insurer on a case-by-case basis.
It should be noted that an amicable settlement is an irrevocable document if it is signed by the parties concerned. It is therefore important to fill it carefully and especially not to sign it if you dispute its content.
6 rules must be respected:
1. First of all, fill in this report on the scene of the accident.
2. Please answer all questions.
3. Indicate the number of boxes filled by each driver concerned.
4. Do not modify your copy once the sheets are separated or be careful and make sure the other driver does the same.
5. Sign with the other driver at the scene of the accident.
6. In case of disagreement on one or more points, indicate it unambiguously before signing because otherwise it will be too late.
Procedures in case of attempted theft
If you have a specific "Flight" warranty, you should be covered under the "Flight Attempt". You must however prove that it is indeed an attempt (damaged locks, deteriorated anti-theft, ...).
Make a declaration to the competent authorities and send your declaration within 24 hours by registered letter with acknowledgment of receipt to your insurer.
Steps in case of vehicle theft
First check that you have specifically purchased a Volvo car insurance coverage. You must then make a declaration (complaint) to the police station or gendarmerie within 24 or 48 hours according to the contracts and send it by registered mail to your insurance company.
You must also explain the specific circumstances.
Your insurer will then put together a dossier and ask you for this document (purchase invoices, certificate of non-pledge, possible proof of alarm if this was foreseen at the time of subscription of the contract of car insurance).
The procedure for compensation in case of theft
There are three possible scenarios:
1. Your vehicle is recovered within a month of theft: your vehicle will be returned to you and the insurer will compensate you for any damage that may require repairs and any costs incurred to recover the vehicle.
He / she will ask for proofs (maintenance invoices, sales certificate, etc.) and may deduct a deductible if it is provided for in the contract of automobile insurance. You must give the insurer the keys and papers (registration card, certificate of situation)
2. Your vehicle is not found after one month: the insurer must then proceed to your compensation.
3. Your vehicle is recovered when you have received the compensation: you will then have the choice: either you make the compensation paid deduction of any deductible and you recover the vehicle, or you keep the indemnity and the indemnity, Insurer keeps the vehicle.
What should I do if I am stolen?
Read specifically the general terms and conditions of your car insurance policy. Indeed, we can distinguish 3 main categories of object:
1. Tires: check that your contract provides a specific guarantee - many contracts exclude them,
2. Objects inside the vehicle: also check that they are covered under your contract - know that in any case, the amount insured will be limited and sometimes charged a deductible ...
If you often carry sensitive items, check your car insurance policy for a specific warranty.
3. Car radio and optional accessories: generally, they are very poorly covered by insurers, enter a contract providing a minimum guarantee in this matter.
Some companies cover them, however, when it comes to the manufacturer's original accessories and under certain conditions.
If you are covered, report the loss to your insurer in accordance with the procedure for theft of the vehicle.
Procedures in the event of accidents in France
If there are wounded, first alert the rescue team and the gendarmerie. It is mandatory.
When completing the amicable statement, report the fact that there are bodily injuries.
In all cases, complete a report and send it to your insurer within 5 days of the date of the accident.
To complete the observation, refer to the question "how to fill in a report?"
Procedures in case of accidents abroad
If you are a victim of a road accident abroad, in general, local legislation applies to determine liability and damages, but it is French law that will intervene if no foreigner has played A role in the accident.
You must report the accident within five days to your insurer (except major impossibility) by registered letter A / R specifying the place, date and circumstances.
A list of countries with a central office to speed up redress procedures can be found on your green card.
Do not hesitate to ask your insurer if your contract will take effect in the country in which you wish to go.
If you have an "assistance" option in your car insurance contract, call your emergency number to set up the action plan.
Keep all the proofs of expenses incurred: repair invoices, medical certificates, care sheets ...
There is sometimes a limitation of liability: that is to say that the person in charge or his insurer must compensate the victim of the accident only up to an amount fixed by the local law.
As the time taken to submit a complaint may differ from one country to another, it is advisable to consult the insurer on a case-by-case basis.
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